Market Operator

Location: Atlanta, GA
‍Reports to: Community Access Manager
‍Department: Rx - Community
‍Classification: Part-Time (15-25 hours per week; set schedule; W2)
‍Salary Range: $18-20 per hour (plus PTO, paid sick leave, and 401k)

‍About Retaaza

Retaaza is a social enterprise that strives to make local food more accessible and affordable, directly supports our communities’ farmers, reconnects consumers to their food, and feeds families struggling with food insecurity. We are building robust relationships with local farmers, community organizations, local businesses, and individuals to create a nimble, streamlined approach that is making a measurable impact economically, socially, and environmentally across our communities. 

Job Description

We are looking for team members to staff and operate our Atlanta-area Farm Fresh Markets throughout the city. We work with local farmers to create a pipeline of fresh, healthy food straight from the farm and into the hands of food-insecure individuals and families. Our warehouse is on the westside of Atlanta, and we operate numerous markets around the metro area, including the MARTA Markets, Dekalb County Mobile Market, and Atlanta Farm Fresh Markets. Market days occur during the week with most shifts being around seven hours. Shifts follow a standard weekly schedule. Some weekend markets may occur on occasion but are the exception and not the rule. A typical market day would involve working as a team to stock the van with inventory, drive to the market site, set up the market on site, check out shoppers on our point of sale (POS) system, instill a positive and welcoming atmosphere at the market, close down the market by driving inventory back to the warehouse, closing out the register and inventory, etc.

Weekly Schedule

Retaaza operates markets Monday through Friday, with occasional weekend markets. Market shifts, including set-up and breakdown at the warehouse, typically run 6–9 hours per day in the afternoon and evening, including travel time to and from the warehouse. The Market Operator’s schedule will depend on the specific market(s) they are assigned, based on both company needs and associate availability. Weekly hours generally range from 15–20 hours on a set schedule but could be as high as 30 hours variably or on a set schedule. Most operators work 2–4 market shifts per week.

‍Retaaza Team Members Are

• Entrepreneurial – they take initiative and are comfortable with ambiguity and rapid change
• Adept at turning unstructured problems into well-defined plans
• Mission-oriented
• Willing to learn and ask questions
• Willing to pitch in and roll up their sleeves to help - even if the task(s) is not formally part of their role
• Ethical and have high integrity in their approach to situations
• Committed to addressing food insecurity, saving food waste, and helping farmers in the state of Georgia and beyond

Required Skills and Experience

• Valid driver's license - Market operators are responsible for transporting market merchandise and set-up to/from the market in a company van.
• Access to a vehicle - Mileage is reimbursed for transport of produce and materials to markets in a personal vehicle at the federal rate if a company vehicle is not available. 
• Clean driving record - Comfortable driving a sprinter van; towing experience a plus! No major moving violations in the past 5 years. 
• Strong, active customer service skills (we default to over communication and respect); retail experience is a plus, especially in fast paced environments.
• Knowledge and experience in farmers market vending, produce handling, nutrition, farming, or other community facing roles is helpful but not required.
• High integrity and ethical approach.
• Mission oriented - A commitment to addressing food insecurity, saving food waste, and helping farmers in the state of Georgia and beyond.
• Ability to lift 50+ lbs to waist height and work in outdoor settings.
• Criminal Background check - We operate markets in community settings such as schools that can have restrictions related to past convictions. Candidates must be able to work in a variety of community settings unsupervised. 
• Covid-19 vaccine (must be fully vaccinated) or medical waiver
• Current flu vaccination

‍Responsibilities Include (but are not limited to) The Following

• Drive company van to market stops
• Act as the primary market representative for shoppers and any potential Retaaza partners that may be on site
• Responsible for minor vehicle management (fueling, tire pressure, etc)
• Active involvement in market operations (selling, restocking produce at market, prepping for market days, cleaning the van at the end of the day)
• Work multiple markets in a day (possible)
• Ability to work one weekend day (on occasion)
• Ability to lift 50+ lbs to waist height, as well as sit and stand for long periods of time
• Communicate and maintain a positive relationship with all stakeholders at Retaaza, including but not limited to customers, internal and external partners, and logistics team
• Represent the organization as an external ambassador for the work

‍Culture

We are a high performing team that aims to make people’s lives better every day. Our goal is to work smarter, not harder, but the problems we are tackling require hard work, imagination, and a willingness to collaborate, brainstorm, support, and learn from each other. We are a family that aims to function as a well-oiled machine. Retaaza is a place for personal and professional growth and where excellence is rewarded and failure is a side effect of the continual learning process. We have high expectations of each other and of the organization and ask that our team members show up with a positive, can-do attitude that is uplifting to others around them. We authentically care about each other and the stakeholders we are serving. The passion that we bring to Retaaza and our personal work ethic makes deadlines, and the unavoidable stress, easier. We expect team members to feel a sense of accountability for the success of the people they work with every day and for the success of the business. We want everyone to come to work feeling like they can unapologetically bring their whole self. Our work requires heart, humility, excellence, creativity, and respect. Ultimately, the work, and our mission of refreshing the way we feed community, is bigger than any individual.

At Retaaza, we value diversity and inclusion in all forms. We strive to have a workforce that is reflective of the communities we serve, and we believe that a diverse team brings unique perspectives, skills, and experiences that enrich all of us. We are dedicated to empowering every individual and promoting a culture of inclusivity and belonging. We take pride in being an equal opportunity workplace and welcome all qualified individuals to apply.

We can’t wait to welcome you to our team.

‍To Apply

Interested applicants should send resume, references, and cover letter to careers@retaaza.com.

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